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  • Bringing the Science of GIS to Corporate America
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    When Synergos Technologies, Inc. (STI), first began operations in 1992, its singular focus was providing retail business executives with new, highly innovative software tools and data products to access powerful geographic information systems (GIS). Today, powered by an intimate knowledge of its customers' needs and a systematic approach to performance excellence, STI offers a diverse line of GIS tools specifically for the business world. STI strives to enable its clients to manage their GIS needs in-house, so they can achieve the highest degree of accessibility, consistency, and accuracy in their market research requirements. At the heart of STI's aggressive strategy is the conviction that innovations are not a goal – they are an imperative to helping companies optimize their growth objectives.

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    STI: A GIS Industry Innovator   Every industry has its technologically revolutionary milestones. Business use of GIS is no exception. One of these turning points occurred with the release of STI: Vortex VDB. This introduction marked the first time businesses had desktop access to powerful GIS data. With this point-and-click GIS software technology, businesses now had immediate access to all available market data, formerly accessible only by gigantic conglomerates such as utilities and transportation companies. What's more, with Vortex VDB on their desktops, executives now had access to more than just numbers. They had instant visual explanations of the data in the form of highly accurate, professional-looking maps and reports, which put all the numbers into perspective. This gave business executives the exact information they needed for on-demand decision-making. It also gave them the competitive edge in the increasingly competitive retail marketplace, where terms like "erosion by cannibalization" and "chaotic customer movement" dominate strategic planning meetings.

    GIS for Business: Historical Developments   To fully appreciate this GIS breakthrough in the business world, you must first understand the way site selection and market optimization had been done historically. Prior to 1991, GIS was not widely available for retail business use. Only a few companies had created expensive in-house systems. Others purchased data in pre-structured formats from service bureaus. The rest guessed. Then in 1991, the U.S. Census Bureau released the street and block group boundary files of each county, called the TIGER Files. These files contained both data and graphics, and they became the infrastructure for the entire business-oriented GIS community. Suddenly, in-house GIS was within the economic reach of many businesses. For example, before the TIGER files, the street files for one medium-sized city would cost anywhere from $25,000 and $50,000. Today those files would cost about $500. Their availability and affordability meant business executives could now economically use sophisticated geographic and demographic analysis to target new units, analyze competition, strategize growth plans, and understand their businesses better. Now, the only GIS glitch in today's need-it-now business environment was that the data required months of interpretation by large GIS staffs to create useful maps, reports, and charts.

    In early 1992, STI – also a user of this data – decided there had to be a better way to access geographic information. STI's team of interface designers and developers explored ways to combine data mapping and layout, and harness the power of GIS with user-friendly graphical user interface software. Their goal was to develop a tool that created accurate, useful, and professional maps, reports, and charts on any market at the click-of-a-button. The highly skilled staff, with years of experience in research and analysis for retail entities, developed Vortex VDB. Then the team proceeded to create a wide variety of logical, realistic, easy-to-use tools and data products to address the specific market research issues facing expanding businesses. They soon took GIS data far beyond the traditional tabular data previously available. It was the first time an affordable GIS system was developed for business users and not for engineers. This customer-focused approach has allowed market-oriented businesses in industries such as restaurant, retail, and grocery to maximize their success stories and to yield a higher return on their market investments.

    STI Bucks GIS Industry Traditions   Innovation can take two forms: the truly new and a new way of doing an old thing. STI products fall into both categories. One hallmark of each STI software development was that each product was created to meet a specific customer-driven market research need. This strategy assured that each and every tool and data product would truly help retail businesses make better business decisions faster. Among the many STI innovations are:
    • STI: Analysis allows users to design trade areas that truly match their marketing demographics
    • STI: Reports gives businesses click-of-a-button access to professionally-designed maps, reports, and charts
    • STI: Signatures allows businesses to equate their customer profile with a unit's success or failure
    • STI: Market Index allows businesses to locate ideal customers with maximum precision
    • STI: Impact determines the impact of a new unit on existing stores' sales
    • STI: Hex Grids accurately allocates data geographically
    • STI: Markets provides the maximum level of market data and market size, fully integrated and organized
    Bringing GIS to Business in the 21st Century   These products are just the beginning of STI's GIS innovations. It's team of GIS specialists are continuing to develop tools and data products to meet the specific needs of business executives, for today – and tomorrow. The business use of GIS is still a developing industry, and competition in the marketplace can only get more fierce. This will require location-oriented businesses to have increasingly more immediate and useful access to market data. STI plans to be at the forefront of the growing GIS industry, by continuing to deliver customer-oriented tools and data products that address businesses' on-demand market analysis and reporting requirements.